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Market Research

Market Research & Customer Insights

BusinessKrafts turns research into decisions. We combine qualitative insights, competitive intelligence, and quantitative validation to de-risk launches, refine positioning, and prioritize growth bets—without jargon or guesswork.

What We Research

Customer

User & Buyer Insights

Jobs-to-be-done, motivations, decision criteria, objections, and triggers captured via interviews, surveys, and journey mapping.

Market

Market Sizing & Trends

TAM/SAM/SOM, demand signals, seasonality, regional patterns, and category maturity to determine where to focus first.

Competition

Competitive Intelligence

Landscape, differentiators, pricing, messaging, feature depth, and channel tactics—translated into actionable playbooks.

Research Methods

Qualitative

  • Stakeholder & customer interviews
  • Usability tests and session reviews
  • Social listening & review mining

Quantitative

  • Surveys with statistical guardrails
  • Funnel & cohort analysis, GA4 events
  • Pricing research (Gabor-Granger, Van Westendorp)

Deliverables You Receive

ArtifactWhat it includes
Insights ReportKey findings, opportunities, and risks with evidence and quotes
Personas & JTBDBuyer/user personas, jobs, pains, gains, and evaluation criteria
Positioning & MessagingValue prop, proof points, and objection handling mapped to ICPs
Go-To-Market NotesChannel priorities, offers, and launch checklist
Data PackDashboards, raw responses (as agreed), and methodology notes

Use Cases

New Product / Market Entry

  • Validate demand and willingness to pay
  • Identify early adopters and launch regions

Positioning Refresh

  • Clarify differentiation vs. incumbents
  • Update messaging for better conversion

Expected Outcomes

Decision confidence. Evidence replaces opinions for product, pricing, and GTM choices.
Faster launches. Clear priorities reduce iteration loops and cross-team friction.
Better ROI. Resources move from low-signal activities to proven opportunities.

FAQs

How long does a research engagement take?

Most focused projects complete in 3–6 weeks depending on audience access and scope. We’ll propose a timeline with milestones after scoping.

Can you recruit participants?

Yes. We recruit per your ICP and use screeners to ensure relevance. If you have an existing customer list, we’ll blend both sources.

What if we already have data?

Great—we’ll audit it, identify gaps, and integrate it into a unified findings report so you can act with clarity.

Do you provide implementation after research?

Yes. Execution can roll into Business Consulting, Growth Agency, or Digital Marketing depending on goals.

Ready to replace guesswork with evidence? Request a research plan and we’ll map your path from questions to decisions.


Related services: Business Consulting · Growth Agency · Digital Marketing · SEO