Last Updated: January 2026
At BusinessKrafts (“BusinessKrafts”, “we”, “us”, “our”), we respect your privacy and treat your personal data with seriousness and care. This Privacy Policy explains how we collect, use, store, and protect your information when you:
- visit our website businesskrafts.com,
- read our blog or case studies,
- fill in a contact or enquiry form,
- subscribe to any email updates,
- interact with us on social media via links from our Site.
By using this Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
This Policy should be read together with our Terms of Use and Cookie Policy.
1. Who We Are
BusinessKrafts is a digital consulting and web solutions initiative based in Jharkhand, India.
If you have questions about this Policy or how your data is handled, you can contact us at:
- Email: care@businesskrafts.com
- Postal Address:
BusinessKrafts,
1, Ground Floor, Shiv-Usha Complex,
Uliyan Main Road, Kadma,
Jamshedpur, Jharkhand, India – 831005
2. What Information We Collect
We collect information in two main ways:
- Information you provide directly
- Information collected automatically through technology
2.1 Information You Provide Directly
You may choose to share the following types of information with us:
- Contact details – name, email address, phone number, city, organisation.
- Enquiry details – information about your project, website, marketing needs, or questions you ask us.
- Account / access details – in rare cases, we may ask for temporary access credentials (e.g., WordPress, hosting, analytics) strictly to provide the services you requested.
- Billing details – billing name, address, tax details, and payment-related information (note: we typically use secure payment gateways and do not store full card details).
- Feedback and testimonials – any comments, reviews, or feedback you voluntarily submit.
We only ask for information that is relevant and necessary to provide our services or to respond to your requests.
2.2 Information Collected Automatically
When you visit our Site, certain data may be collected automatically, such as:
- IP address and approximate location (city/country level)
- Device type, operating system, and browser type
- Pages viewed, time spent, navigation paths, referring URLs
- General interaction data (clicks, scroll behaviour, errors encountered)
This information is usually collected via:
- Cookies and similar technologies
- Analytics tools (e.g., Google Analytics or equivalent)
We use these insights to:
- understand how the Site is used,
- improve performance and content,
- detect errors and security issues,
- plan future improvements.
For details on cookies and tracking, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services
- Responding to your enquiries and support requests.
- Preparing proposals, audits, or strategic recommendations.
- Delivering design, development, SEO, or consulting services you hire us for.
- To communicate with you
- Sending service-related updates or clarifications.
- Responding to your questions, feedback, or complaints.
- Sharing important changes to policies, terms, or system status.
- To operate and improve our website
- Monitoring performance, uptime, and security.
- Understanding which content is useful to visitors.
- Testing layout, navigation, and technical improvements.
- For legal, security, and compliance reasons
- Detecting and preventing misuse, spam, or abuse.
- Complying with applicable laws and regulatory obligations.
- Protecting our rights, our users, and our partners.
- Optional: marketing and educational updates (only with consent)
- Sending occasional emails about new case studies, articles, or services if you explicitly opt in.
- You may unsubscribe at any time using the link in our emails or by contacting us.
We do not sell your personal information.
4. Legal Basis (Where Applicable)
While BusinessKrafts primarily targets users in India, we follow privacy principles similar to global standards.
Depending on your jurisdiction, our legal bases for processing your personal information may include:
- Consent – for optional newsletters or non-essential cookies.
- Contract – to deliver services you request or purchase.
- Legitimate interest – website security, analytics, prevention of abuse, and improvement of services.
- Legal obligation – when we must retain or share information to comply with laws.
5. Cookies, Analytics & Tracking Technologies
We use cookies and similar technologies to:
- remember basic preferences (e.g., language, layout),
- understand how visitors use the Site,
- improve user experience,
- sometimes support affiliate or referral tracking.
Some cookies are strictly necessary for the Site to function. Others are optional (analytics, preferences, or marketing).
You can:
- control cookies through your browser settings,
- accept or reject certain categories via our cookie consent banner,
- learn more in our separate Cookie Policy.
6. When and With Whom We Share Your Information
We share your information only when necessary and with appropriate safeguards.
We may share information with:
- Service providers / processors
- hosting providers,
- email service providers,
- analytics and performance tools,
- payment gateways,
- security and backup solutions.
They process data strictly on our instructions and are not allowed to use it for their own independent purposes.
- Professional partners (only when required for your project)
- for example, if we collaborate with a specialist freelancer or agency to deliver part of your project, limited data may be shared as needed.
- Legal or regulatory authorities (when required)
- to comply with applicable laws, court orders, or legal processes,
- to protect our rights, safety, or property and that of our users or the public.
We do not sell mailing lists or user databases.
7. International Transfers
Our Site is operated from India. Some of our service providers or tools may process data on servers located in other countries.
By using this Site, you acknowledge that your information may be transferred to and processed in jurisdictions outside your own, which may have different data protection laws. We aim to work with providers that maintain reasonable security and privacy standards.
8. Data Retention
We retain personal information only for as long as necessary to:
- fulfil the purposes described in this Policy,
- complete the services you requested,
- comply with legal and accounting requirements,
- resolve disputes and enforce agreements.
When data is no longer required, we will:
- delete it securely, or
- anonymise it for analytical/statistical purposes.
9. Security
We take reasonable technical and organisational measures to protect your information from:
- unauthorised access,
- accidental loss,
- misuse,
- alteration or destruction.
However, no system or transmission over the internet is 100% secure. You share information with us at your own risk, and we encourage you to use strong passwords and avoid sharing sensitive credentials over unsecured channels.
If we ever become aware of a serious security incident affecting your personal data, we will take appropriate action and, where required by law, notify you.
10. Children’s Privacy
Our Site and services are not directed to children under 18 years of age, and we do not knowingly collect personal information from them.
If you believe a child has provided us with personal data without parental consent, please contact us at care@businesskrafts.com, and we will take steps to delete such information.
11. Your Rights and Choices
Depending on your jurisdiction, you may have some or all of the following rights regarding your personal information:
- Right to access – to know what data we hold about you.
- Right to correction – to request corrections if your data is inaccurate or incomplete.
- Right to deletion – to ask us to delete your personal data, subject to legal or contractual obligations.
- Right to object or restrict – to object to certain types of processing or request limitations on use.
- Right to withdraw consent – where processing is based on consent (e.g., newsletters), you may withdraw that consent at any time.
To exercise any of these rights, please email: care@businesskrafts.com
We may need to verify your identity before responding to your request.
12. Email Communication & Unsubscribe
If you subscribe to email updates, you can:
- unsubscribe at any time by clicking the “unsubscribe” link in our emails, or
- email us at care@businesskrafts.com with your request.
You may still receive essential communications relating to ongoing services, invoices, or critical policy changes even if you opt out of marketing emails.
13. Third-Party Websites & Social Media
Our Site may link to third-party websites, tools, or social media platforms (such as Facebook, LinkedIn, YouTube, etc.).
- We are not responsible for the privacy practices or content of third-party sites.
- Your interactions with those services are governed by their own privacy policies.
- We encourage you to review those policies before sharing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect:
- changes in the law,
- changes in our services,
- improvements or clarifications.
When we do, we will update the “Last Updated” date at the top of this page. Significant changes may also be announced via a site notice or email, where appropriate.
Your continued use of the Site after changes are published constitutes your acceptance of the revised Policy.
15. How to Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, you can reach us at:
📩 Email: care@businesskrafts.com
📍 Postal Address:
BusinessKrafts,
1, Ground Floor, Shiv-Usha Complex,
Uliyan Main Road, Kadma,
Jamshedpur, Jharkhand, India – 831005